Help Centre

tongits plus FAQ – Quick Answers for Every Filipino Player

Whether you are setting up your account for the first time, troubleshooting a login issue, or looking for details on how deposits and withdrawals work in Philippine pesos, this FAQ page has you covered. tongits plus is built for players across the Philippines, and we want every question answered before it becomes a problem. Browse the categories below or scroll through the full list of frequently asked questions. If you still need help after reading, reach out to our support team at [email protected] — we respond promptly.

Account & Registration Games & Lobby Deposits & Withdrawals Security & Privacy Responsible Gaming

New Account

Create your free tongits plus account in under two minutes.

Sign In

Already registered? Log in and jump straight to the game lobby.

Game Lobby

Browse all available tables, bingo rooms, and casino games.

Responsible Gaming

Tools and resources to help you play safely and within limits.
Account Setup Password Reset Mobile Login ₱ PHP Deposits Tongits Rules Bingo Rooms Casino Games Account Security 24/7 Support Self-Exclusion Account Setup Password Reset Mobile Login ₱ PHP Deposits Tongits Rules Bingo Rooms Casino Games Account Security 24/7 Support Self-Exclusion

Account & Registration

Getting Started on tongits plus

Everything you need to know about creating and managing your account as a Filipino player.

Creating a tongits plus account is completely free and takes less than two minutes. Head to the Register page, enter your full name, a valid email address, and a secure password of your choice. Once you submit the form, a verification email will be sent to your inbox — click the link inside to activate your account. After verification, you can log in immediately and access the full game lobby, including Tongits card tables, live bingo rooms, and casino-style games. All transactions on tongits plus are handled in Philippine pesos (₱ PHP), so there are no currency conversion fees for players across the Philippines. If you run into any issues during registration, our support team is available around the clock at [email protected].

Yes — tongits plus is strictly an 18+ platform. All players must be at least 18 years of age to register, deposit, and participate in any game on the platform. This requirement is in line with Philippine gaming regulations and our commitment to responsible gaming. During the registration process, you will be asked to confirm that you meet the age requirement. We reserve the right to request identity verification documents at any time to confirm a player's age and identity. Accounts found to belong to underage players will be suspended immediately and any balance returned in accordance with our Terms and Conditions.

No — each player is permitted to hold only one active tongits plus account. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently suspended. If you have accidentally created a duplicate account, please contact [email protected] immediately so we can resolve the situation without penalty. Having a single account also makes it easier to manage your transaction history, responsible gaming limits, and security settings in one place. If you have forgotten your login credentials, use the password reset option on the Login page rather than registering a new account.

You can update most of your account details — including your display name, contact preferences, and password — directly from your account settings dashboard after logging in. Changes to your registered email address may require additional verification to ensure account security. If you need to update sensitive information such as your identity documents or payment details, please contact our support team at [email protected] with the relevant details and we will guide you through the process. We recommend keeping your account information accurate and up to date at all times, as this helps us verify your identity quickly if you ever need account recovery assistance. For a full overview of your rights regarding personal data, please review our Privacy Policy.

Games & Lobby

Playing on the Platform

Common questions about Tongits, bingo, casino games, and how the game lobby works on tongits plus.

tongits plus offers a wide selection of games designed for Filipino players, with Tongits card tables at the heart of the experience. Beyond Tongits, you can join live bingo rooms through the Bingo section, explore a full range of casino-style games via the Casino page, and browse everything available in one place through the Game lobby. The platform is optimised for mobile play on any Philippine network, so you can switch between game types without any lag or loading issues. New game formats and tables are added regularly, so it is worth checking the lobby often to see what is new. All games are accessible immediately after logging in — no additional downloads or plugins required.

No download is required to play on tongits plus. The platform is fully browser-based and optimised for mobile devices, tablets, and desktop computers alike. Simply open your preferred browser, navigate to tongitsplus.net, log in to your account, and you are ready to play. The mobile-first design means the interface adapts cleanly to any screen size, giving you a smooth experience whether you are on a smartphone connected to a Philippine mobile network or on Wi-Fi at home. For the best performance, we recommend using an up-to-date version of Chrome, Safari, or Firefox. Visit the Platform page to learn more about the technical features that make tongits plus run smoothly on any device.

The bingo rooms on tongits plus are live, scheduled sessions that you can join directly from the Bingo page or the main game lobby. Each room has a set buy-in amount in Philippine pesos (₱ PHP), and you can purchase one or more cards per session depending on the room rules. Numbers are drawn automatically and your card is marked in real time, so there is no manual effort required on your part. Prizes are awarded to the first player or players to complete the required pattern, and winnings are credited to your account balance instantly. Room schedules, buy-in amounts, and prize pools are all displayed clearly before you join, so you always know what you are entering. For a full breakdown of how bingo works on the platform, visit the Bingo section.

Some game modes on tongits plus offer a practice or demo format that lets you familiarise yourself with the rules and interface before committing real ₱ PHP. The availability of free-play options varies by game type and is clearly indicated in the game lobby. We encourage all new players — especially those new to Tongits or online bingo — to take advantage of any available practice modes before playing with real money. This is part of our commitment to responsible gaming and ensuring every Filipino player feels confident before they wager. For more information on how to play responsibly and set personal limits, visit our Responsible Gaming page.

Deposits & Withdrawals

Managing Your ₱ PHP Balance

How deposits, withdrawals, and transaction processing work for players in the Philippines.

tongits plus operates entirely in Philippine pesos (₱ PHP). All deposits, game buy-ins, winnings, and withdrawals are processed in ₱ PHP, so there are no currency conversion fees or exchange rate surprises for players based in the Philippines. Your account balance is always displayed in ₱ PHP, and all transaction records in your account history show amounts in the same currency. This makes it straightforward to track your spending and stay within your personal budget. If you have any questions about a specific transaction, contact [email protected] with your account details and transaction reference number.

Withdrawal processing times on tongits plus depend on the payment method you have linked to your account. Most withdrawals are reviewed and approved within one to three business days, after which the funds are transferred to your designated payment account. To avoid delays, make sure your account identity verification is complete before submitting a withdrawal request, as unverified accounts may be subject to additional checks. You will receive an email notification once your withdrawal has been approved and processed. If your withdrawal has not arrived within the stated timeframe, contact [email protected] with your transaction reference and we will investigate promptly.

tongits plus does not charge platform fees on standard deposits or withdrawals. However, your bank or payment provider may apply their own transaction fees, which are outside our control. We recommend checking with your payment provider before initiating a transaction if you are unsure about any applicable charges on their end. All fee information relevant to your account will be displayed clearly during the deposit or withdrawal process so there are no hidden surprises. For a full breakdown of our financial terms, please review our Terms and Conditions.

Security & Responsible Gaming

Keeping Your Account Safe

How tongits plus protects your data and supports responsible play for every Filipino player.

tongits plus uses industry-standard SSL encryption to protect all data transmitted between your device and our servers, including login credentials, payment information, and personal details. We do not sell or share your personal data with third parties for marketing purposes, and all data handling practices are outlined in full in our Privacy Policy. Passwords are stored using modern cryptographic hashing — our staff cannot view your password in any readable format. We also monitor accounts for unusual activity and send login alerts to your registered email address whenever a new session is initiated. If you ever suspect unauthorised access to your account, change your password immediately and contact [email protected].

tongits plus provides a range of responsible gaming tools to help players stay in control of their activity. These include deposit limits, session time reminders, and self-exclusion options that can be activated directly from your account settings. If you feel that your gaming habits are becoming a concern, we strongly encourage you to use these tools proactively — they are available at any time and take effect immediately. Our Responsible Gaming page provides a full overview of every tool available, along with guidance on how to use them. For urgent self-exclusion requests or if you need to speak with someone about your gaming behaviour, contact [email protected] and our team will assist you confidentially and without judgement.

If you believe your tongits plus account has been accessed without your authorisation, act immediately: change your password from the account settings page, then contact [email protected] with your account email and a description of the suspicious activity. Our security team will review your account's login history and active sessions, and can temporarily lock your account while the investigation is underway. We also recommend changing the password of the email address linked to your tongits plus account, as a compromised email can give an attacker access to password reset links. To prevent future incidents, avoid using the same password across multiple platforms and never share your login credentials with anyone. For more guidance on keeping your account secure, visit our Privacy Policy.

Still Have Questions?

We Are Here to Help

If you did not find the answer you were looking for in the FAQ above, our support team is available 24/7 at [email protected]. You can also head straight to the Register page to create your free account, or log in if you are already a tongits plus member. Ready to play? The full game lobby is one tap away.

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