Data & Privacy
This Privacy Policy explains how tongits plus collects, uses, stores, and protects the personal information of Filipino players who register and play on our platform at tongitsplus.net. We are committed to handling your data responsibly and in full compliance with applicable Philippine data privacy regulations. Please read this document carefully so you understand your rights and how your information is managed. If you have questions after reading, visit our FAQ page for quick answers.
When you register an account on tongits plus, we collect personal information that is necessary to verify your identity, process transactions, and provide you with a safe and compliant gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect a government-issued identification document to fulfil our age verification and anti-money laundering obligations under Philippine law. During your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session activity logs. Payment-related information — including your preferred payment method and transaction history in Philippine pesos — is recorded to process deposits and withdrawals accurately. We do not store full card numbers or sensitive authentication credentials on our servers; these are handled by our certified payment processors. All data collection is proportionate to the purpose for which it is used, and we do not collect information beyond what is reasonably necessary to operate the platform.
The personal data we collect is used primarily to create and manage your tongits plus account, verify your eligibility to play, and process financial transactions in ₱ PHP. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — we do not send unsolicited marketing communications without your explicit consent. Technical and behavioural data collected during your sessions helps us improve platform performance, detect fraudulent activity, and ensure the integrity of all games available in the lobby. Your identity and payment information may be reviewed by our compliance team to meet obligations under the Anti-Money Laundering Act and other applicable Philippine regulations. We may use aggregated, anonymised data for internal analytics and product development purposes; this data cannot be used to identify you individually. If you have opted in to receive promotional communications, you may withdraw that consent at any time by contacting [email protected].
tongits plus does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We share data only with trusted service providers who assist us in operating the platform — including payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are legally required to disclose information — such as in response to a valid order from a Philippine regulatory authority or law enforcement agency — we will comply with that obligation. If tongits plus undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your data with any third party located outside the Philippines unless adequate data protection safeguards are in place. Any third-party tools embedded in the platform, such as payment gateways, operate under their own privacy policies, which we encourage you to review.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law, including record-keeping obligations under financial and gaming regulations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle policy. tongits plus applies industry-standard security measures to protect your information, including encrypted data transmission, access controls, and regular security assessments of our systems. Our staff who handle personal data are trained in data privacy obligations and are bound by confidentiality agreements. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authority within the timeframes required by law. While we take every reasonable precaution, no digital system can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your account credentials confidential at all times.
Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is collected and used, which this Privacy Policy fulfils. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You may also request the deletion or blocking of your data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request. We will respond to all data subject requests within the timeframes prescribed by applicable Philippine law.
tongits plus uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used so we can continue to improve the experience for Filipino players. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in and play. Analytical cookies help us understand which features are most used and where players encounter difficulties, allowing us to prioritise improvements. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit the functionality available to you on the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. For a full list of the cookies we use and their purposes, please contact [email protected].
tongits plus reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email. Your continued use of the platform after any revised Privacy Policy has been published constitutes your acceptance of the updated terms. We recommend reviewing this page periodically so you remain informed about how your personal data is being handled. If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at [email protected] and our team will be happy to assist you.
At a Glance
A quick summary of the protections available to every Filipino player on our platform.
You can request a copy of all personal data we hold about you at any time. We will provide this within the timeframe required by Philippine law. Simply email [email protected] with your account details and a clear access request.
If any of your personal information on file is inaccurate or out of date, you have the right to request a correction. We will update your records promptly and confirm the change once it has been applied to your account.
Where your data is no longer necessary for the purpose it was collected and no legal retention obligation applies, you may request its deletion. We will process erasure requests in accordance with our data lifecycle policy and applicable regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once you object, we will cease using your data for that purpose immediately and confirm the change to you by email.
If you believe your data privacy rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any regulatory investigation.
Your data is protected by encrypted transmission, strict access controls, and regular security reviews. In the event of a breach affecting your rights, we will notify you and the relevant Philippine authority within the legally required timeframe.
Common Questions
Quick answers to what players most often ask about data privacy on tongits plus.
Ready to Play Safely?
Registration is free and takes under two minutes. Every Filipino player on our platform is protected by the data privacy commitments outlined in this policy. All transactions are in ₱ PHP, your information is never sold, and you retain full rights over your personal data at all times. If you have questions before registering, our FAQ page has everything you need.