Player Wellbeing
At tongits plus, we believe that gaming should always be a source of entertainment — never a source of stress or financial hardship. We are committed to providing every Filipino player with the tools, information, and support needed to keep their gaming experience safe, balanced, and enjoyable. This page outlines the responsible gaming measures available on our platform and explains how to use them. If you ever feel that your gaming habits are becoming a concern, we encourage you to act early and reach out for support. For more general questions, visit our FAQ page.
Tools & Controls
Every registered player in the Philippines has access to these built-in safeguards. Use them proactively — they are here to keep your gaming experience healthy and in your control.
Set a daily, weekly, or monthly cap on how much you deposit in ₱ PHP. Once your chosen limit is reached, no further deposits will be accepted until the period resets. This is one of the most effective ways to keep your spending within a budget you are comfortable with. Limits can be lowered at any time and take effect immediately. Requests to raise a limit are subject to a mandatory cooling-off period to protect your wellbeing.
A loss limit lets you define the maximum amount in Philippine pesos you are willing to lose within a set timeframe. When that threshold is reached, your session will be paused automatically so you can step back and reassess. This tool is especially useful for players who want a firm financial boundary without having to monitor every transaction manually. Setting a realistic loss limit before you start playing is a habit we strongly encourage for all Filipino players on our platform.
You can set a maximum session duration so that the platform reminds you — or automatically ends your session — after a chosen period of play. Time can pass quickly when you are engaged in a game, and this feature acts as a reliable check-in to keep you aware of how long you have been playing. Regular breaks improve decision-making and help prevent fatigue-driven choices. We recommend setting a session limit that fits naturally into your daily routine.
Reality check notifications appear at intervals you choose, displaying how long you have been playing and a summary of your session activity. These brief prompts give you a moment to pause, reflect, and decide whether to continue or stop. They are designed to be informative rather than disruptive, keeping you in control without interrupting the flow of your game unnecessarily. You can adjust the frequency of these reminders at any time through your account settings.
A cooling-off period temporarily suspends your account for a short, defined duration — from 24 hours up to several weeks — giving you space away from the platform without committing to a full self-exclusion. During this period, you will not be able to log in or place any bets. This option is ideal if you feel you need a short break to regain perspective. At the end of the cooling-off period, your account is automatically reactivated, and you can choose to extend the break if needed.
Self-exclusion is a formal commitment to stop gambling on tongits plus for a minimum period of six months, with options extending up to five years or permanently. Once activated, your account is closed and you will not be able to register a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly. If you believe you have a gambling problem, self-exclusion is the most decisive step you can take, and we will support you through the process without judgement.
Know the Signs
Recognising the early signs of problem gambling is the first step toward getting help. If any of the following apply to you or someone you know, we encourage you to reach out to our support team or a professional organisation.
Regularly depositing amounts in ₱ PHP that exceed your disposable income, or using money set aside for essential expenses such as rent, food, or bills to fund gaming sessions.
Continuing to play or increasing your bets in an attempt to recover money you have already lost, rather than accepting the loss and stopping for the day.
Missing work, school, or family commitments because of time spent gaming, or finding that gaming is consistently taking priority over important areas of your daily life.
Feeling the need to conceal how much time or money you spend on gaming from family members, friends, or colleagues, or becoming defensive when the topic is raised.
Experiencing restlessness, irritability, or low mood when you are unable to access the platform, or using gaming as a primary way to cope with stress, anxiety, or difficult emotions.
Taking out loans, borrowing from friends or family, or using credit to fund gaming activity — particularly when you are unable to repay those amounts from your regular income.
Common Questions
Quick answers to what Filipino players most often ask about staying safe on tongits plus.
Need a Hand?
If you have questions about responsible gaming tools, want to set limits on your account, or need to request a self-exclusion, our support team is available around the clock. You can also explore our FAQ page for quick answers, or log in to your account to manage your player protection settings right now. New to the platform? Register and start with responsible gaming settings already in place.